As a part of the implementation of our new benefits online platform, we are pleased to have hosted a detailed training session on how to access your employee benefits invoice. The webinar was recorded and is available below.
Starting Thursday, March 31, 2022, all monthly invoices will be automatically generated and posted for you on the last day of the month.
Discussed in the webinar:
- How to access the new benefits online platform
- Identifying recipients of your invoice
- Eligible plan administrators who have requested access and provided us with the following details are able to access invoices
- Division number, first name, last name, date of birth, e-mail address
- How to change access to the invoice
- Ongoing timeline of invoice availability
- Interim billing will be available 24/7 effective March 25, 2022
- Invoices are available at 2pm on the last business day of the month prior to the invoicing month
- Features of the new invoice
- Real-time payment information
- Additional data formats
- Payment adjustment notifications
- Billing notifications