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For employees

Are you a member of our Employee Benefits plan?

Through partnerships with leading national organizations, we are proud to provide comprehensive protection for over 14,000 municipal and not-for-profit employees.

To access your Employee Benefits provided through Sun Life:

  • Search my Sun Life through your device app store and download the my Sun Life app
  • View your Sun Life benefits information and submit your claim online here
  • Call 1.800.361.6212 to obtain online access or to access telephone services

To access your Employee & Family Assistance Program provided through LifeWorks:

  • Search My EAP through your device app store and download the My EAP app
  • For immediate assistance, contact us at 1.800.387.4765 or visit the LifeWorks website.
  • Employee Family Assistance Program
    • Program overview
    • Program details
    • More about Lifeworks
    • Workplace Referral program
      Included program with your EFAP coverage. Provides employers with a method of referring an employee experiencing work performance issues for professional assessment and counselling. Through more intensive and specialized intervention than Employee Assistance Program (EAP) counselling, the program focuses on resolving an employee’s performance issue. Referrals can be monitored or mandated and are a valuable tool in an employee’s performance management plan.
    • Depression Care
      Depression Care™ helps individuals with moderate to severe symptoms of depression. Participants benefit from the unique partnership between our counsellors and psychiatrists and their own physician to evaluate the individual’s condition and provide most appropriate treatment. This service is at an additional fee to employers.
    • Structured Relapse Prevention Program
      Structured Relapse Prevention Program supports employees who have successfully completed an addiction treatment program with their reintegration to the workplace and ongoing relapse prevention support. The program reporting allows the employer to monitor the employee’s successes and challenges in sustaining abstinence. This service is at an additional fee to employers.
    • Substance Abuse Program
      Substance Abuse Program provides access to specialist recommendations for employees who test positive for drugs or alcohol in the workplace. Through the program’s assessment service and reporting, employees receive help quickly for their substance abuse/addiction issues and employers mitigate risk. This service is at an additional fee to employers.
    • WorkAssist
      WorkAssist™ aims to reduce the time and cost of disability claims by using an early intervention model of disability management – assessing for mental health issues at the earliest point of a claim, sometimes even before the short-term threshold has been reached. This helps employees regain productivity and return to work as quickly as possible. This service is at an additional fee to employers.
    • Trauma Assist
      Trauma Assist™ helps individuals cope with traumatic stress and build resilience in their lives. The program provides a much-needed accessible and confidential solution for mild to moderate symptoms of traumatic stress. Trauma Assist is focused on early intervention to help mitigate future disability claims. This service is at an additional fee to employers.

To access information on mental health supports available to you: 

To learn about more upcoming webinars