FCSS Manager

Do you believe strong, connected communities don’t happen by accident — they’re built through care, collaboration, and purpose-driven leadership?

The Town of Blackfalds is looking for a Family & Community Support Services (FCSS) Manager who is passionate about people, inspired by community well-being, and motivated to lead meaningful programs that make a real difference in the lives of residents of all ages.

This is an incredible opportunity to join a values‑driven municipality and lead a dedicated FCSS team that works at the heart of community life.

About the Role

The FCSS Manager provides strategic leadership for the Town’s FCSS programs and initiatives. You will guide a talented team, work closely with community partners and volunteers, and play a key role in identifying and responding to emerging social needs in Blackfalds.

This role blends people leadership, strategic planning, community engagement, and program development, all with the goal of strengthening individual, family, and community well‑being.

What You’ll Be Doing

As the FCSS Manager, you will:

• Lead, coach, and support the FCSS team, fostering a collaborative, positive, and service‑focused work environment
• Build strong relationships with community organizations, non‑profits, boards, volunteers, and stakeholders
• Identify social trends, assess community needs, and help design responsive, preventative programs
• Support and promote volunteerism across the community
• Oversee FCSS programs, initiatives, events, workshops, and community education activities
• Develop partnerships and funding proposals, and seek grant opportunities to support community initiatives
• Manage program budgets and ensure accountability and effective use of resources
• Act as a key advisor to the Director of Community Services on FCSS matters
• Promote community awareness of social supports, resources, and issues
• Collaborate with Marketing & Communications to share stories, programs, and opportunities effectively
• Serve as a resource to the FCSS Board and contribute to reports, strategies, and long‑range planning

Your work will touch many areas of community life — from youth and seniors programming to volunteer coordination and social supports.

What You Bring

You are someone who cares deeply about people and communities and brings both heart and skill to your work. You likely bring:

• Excellent written and verbal communication skills, including public presentation and report writing
• Strong interpersonal skills and a genuine commitment to customer service
• Proven experience facilitating groups and working collaboratively across organizations
• Leadership experience with the ability to coach, mentor, and support a diverse team
• Strong planning, organizational, and problem‑solving skills
• Knowledge of grants, fundraising, and community program promotion
• An understanding of community‑based preventative social development and volunteer management
• The ability to manage multiple priorities while staying adaptable and solution‑focused
• A respectful understanding of working within a municipal environment and with Council, Boards, and leadership teams

Education & Experience

• Post‑secondary diploma or degree in Community Development or a related field (human services, social work, recreation, education, etc.)
• 5 years of experience in a community or human services environment, preferably at a supervisory level
• Experience working with volunteers, community groups, and program delivery
• Knowledge of current trends in community development and social support services
• Current Standard First Aid & CPR (or willingness to obtain)

Why Join the Town of Blackfalds?

At the Town of Blackfalds, we value collaboration, compassion, innovation, and service. You’ll be supported by a passionate team and a community that values connection and well‑being.

This role offers:

• Meaningful work that directly impacts the community
• A supportive and engaged workplace culture
• Opportunities to lead, grow, and innovate
• A full‑time position based on a 35‑hour work week (with some evening and weekend flexibility for community events)

Interested?

If you’re excited about building community, leading with purpose, and creating programs that truly matter, we encourage you to apply — even if you don’t meet every requirement listed. If this role speaks to your experience and passion, we want to hear from you.

Come help shape a stronger, more connected Blackfalds.

• Positive and approachable attitude complemented by a strong work ethic and ability to work on multiple files simultaneously.
  • Additional Requirements:
    • RCMP Criminal Record Check with Vulnerable Sector Screening.
    • Child Intervention Check.
    • Valid Driver’s License with current Driver's Abstract.
    • Attendance is required at evening meetings, including some Council meetings, FCSS Board meetings.

The hours are based on a 35-hour work week (Monday-Friday) and may include evening and weekend hours, depending on the event schedule.

The salary for this Full Time out-of-scope position is $114,818.34 to $137,299.34 annually.