Property Tax Coordinator

Welcome to the home of possibility! Do you want to be a part of a different kind of local government? We are a diverse, and eager team that knows it can be done better and we are doing it! Wetaskiwin is a collaborative and inclusive place where we share ideas for making things better; and turn these ideas into actionable plans. Our values are Trust, Resourcefulness, and Integrity. Here we cultivate well-being through our team’s dedication to building positive, trusting, and fulfilling relationships.

Located only 35 minutes south of Edmonton and 55 minutes north of Red Deer, the City of Wetaskiwin provides all the amenities and quality of life of an urban-rural center.

The Opportunity
Make a meaningful impact as a Property Tax Coordinator with the City of Wetaskiwin! In this customer service focused role, you will play a key role in supporting residents by administering property tax collection and managing accounts receivable processes. If you’re passionate about public service, have a keen eye for detail, and enjoy working in a collaborative environment, this role offers a chance to contribute directly to the financial well-being of our city while building a rewarding career in municipal administration!

Responsibilities

Assessment and Taxation

• Import / reconcile annual assessment roll.  Work with City Assessor to issue assessment notices, review assessment corrections, exemptions, and issue revised notices.
• Deliver all aspects of property tax billing including issuing interim, supplementary and final tax billings while ensuring all legislated requirements are met; calculation of municipal tax rates for the general levy; reconciliation and balancing assessment roll.
• Process all system-based changes in tax information as required including tax rates, name and address changes, mortgage information and property splits.
• Apply penalties for late payment and delinquent accounts.  Issue arrears notices and pursue the legislated tax recovery process as needed. Including preparation and registration of the annual tax arrears listing. Prepare and submit discharges.
• Send monthly tax statements for overdue accounts.
• Issue tax certificates.
• Liaise with banks regarding tax collection and transfer of funds.
• Calculate refund or cancels taxes, adjusting tax roll and tax bills accordingly.
• Add utility, municipal drainage maintenance/construction and other charges to the roll.
• Act as a resource on tax matters for other staff and the public on tax and related matters.
• Produce reports, statistics, and related information as required.
• Coordinate the tax registration process.
• Respond to all external questions on the status of taxes and related matters.
• Responsible for investigating assessments on municipal properties and working with requests for reconsiderations and appeals as required.
• Maintain tax filing system.
• Reconcile property taxes monthly.

Revenue and Accounts Receivable Administration

• Analyze and reconcile various general ledger and sub-ledger accounts; prepares appropriate general journal entries and year-end audit working papers.
• Prepare billing general billing for the municipality including but not limited to; rents, benefits, building department, development and inter government accounts.
• Assist in account analysis, including reconciliation of sub-ledgers for accounts receivable
• Prepare various reports and monitors monthly, completing adjustments as required.
• Apply interest and penalties on all overdue accounts and sending statements.
• Responsible for sending overdue accounts without priority lien status to collections.
• Respond to all billing questions or concerns by phone, correspondence and in person.

Other Related Responsibilities

• Answer general questions on municipal operations where knowledge permits.
• Establish and maintain effective professional communication and collaboration with internal staff, municipalities, government agencies, external organizations, and members of the public. Respond to inquiries and complaints in a courteous, timely, and efficient manner, consistently promoting a high standard of customer service.
• Aid other employees and carries out other related duties as assigned.
• Contribute to departmental goals and objectives and recommends new or improved ways to perform property taxation and accounts receivable functions.

Education, Qualifications and Work Experience

• A Diploma in Business with course study in accounting.
• Working knowledge of municipal financial legislation and regulations including the Municipal Government Act.
• A minimum of three years of experience related to property taxation, accounts receivable and accounting functions. 

Knowledge, Skills, and Abilities

• Demonstrated ability to work independently within prescribed procedures and protocols.
• Advanced customer service skills, and conflict resolution skills.
• Proficient in using computer systems and financial/taxation software to perform job-related tasks, including accounting programs, Microsoft Office Suite, and various online platforms and services.
• Excellent communication skills with demonstrated interpersonal, problem-solving and decision-making skills.
• Possess an aptitude for managing multiple priorities.

Physical Effort and Safety Commitment

• Standing, walking, stairs, kneeling, manual dexterity, visual acuity, lifting up to 10lbs.
• The employee is responsible for full cooperation with all aspects of the City’s Occupational Health and Safety (OH&S) program, including compliance with all rules and regulations, and for continually practicing safety while performing duties, and monitor and enforce subordinate compliance with the OH&S program. 

What We Offer

• Benefits (Include Health, Dental, Vision and Life Insurance).
• 3 weeks of Paid Annual Vacation.
• Pension through Local Authority Pension Plan (LAPP).
• Employee Family Assistance Program.
• 4 Personal Days per Year with Additional Anniversary Day Off.
• Participation in the Earned Day Off (EDO) Program.
• Opportunities for growth within the organization.

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