Our Annual Survey Results Are In!
Each year, we conduct member surveys on various topics. The goal of these surveys is to gather meaningful information that allows us to provide better services, measure member satisfaction, and develop a better understanding of member needs.
Thank you to all those who completed our 2021 annual surveys. Here is a quick run-down of the percentages of respondents who were satisfied or very satisfied with our programs and services:
- 92% Policy and Advocacy Efforts
- 97% Employee Benefits Program
- 97% Insurance & Risk Services
- 100% Energy Services
- 100% Pension Plan (APEX, ACPP, MuniSERP) and Savings Programs (Group RRSP and TFSA)
We are very pleased with the results, as they indicate that we are meeting your business needs and advocating effectively on your behalf.
Based on your feedback, we know that you want us to continue to:
- Advocate on policing
- Develop relationships with the Provincial Government to push hard on matters that you feel strongly about
- Develop recommendations on the Local Government Fiscal Funding
- Enhance the awareness of advocacy information and resources to Newly Elected Officials
- Optimize our services when it comes to our business lines
- Continue to enhance awareness of our products and services