Project Lead, Sustainability Services

Reporting to the Director of Sustainability Services, the Project Lead is responsible for overseeing the Clean Energy Improvement Program’s (CEIP) contractor network and managing the implementation of local CEIP programs.

The Sustainability Services business unit of Alberta Municipalities houses the Clean Energy Improvement Program (CEIP). CEIP is an innovative program that allows property owners to access competitive, long-term financing to make energy efficiency and renewable energy upgrades, with upgrades repaid through their property tax bill. Personal values aligned with sustainability and energy transition are highly valued within the business unit and role.

 

Position Term - Full-time, two-year contract position (may be converted to a permanent position)

 

Know-How

Practical / Technical Knowledge

· A degree in Business Administration, Economics, Engineering, Environmental Sciences or related discipline.

· Education emphasis on sustainability, energy policy, energy efficiency and renewable energy, or financing solutions would be an asset.

· 3 years or more of progressive experience in program design and implementation for energy efficiency and/or renewable energy, including relevant preparatory work, project management, program materials development, and budget management.

· Technical certification in building sciences, trades or renewable energy would be an asset.

· Proven track record of successfully working among or with the trade ally community in Alberta.

· Highly competent computer skills (Microsoft Word, PowerPoint, Excel, Outlook, Project Management)

Planning, Organizing, and Integrating

· Working level knowledge of energy efficiency and renewable energy technologies, and related policies and regulations.

· Knowledge of Alberta’s Clean Energy Improvements Regulation 212/2018 and property-assessed clean energy programming (PACE).

• Ability to problem solve collaboratively and demonstrate sound judgement, innovation/creativity, and an ethical approach, knowing when to escalate matters to the Director.
• High attention to detail, ensuring accuracy and thoroughness.
• Ability to be self-managed and work independently with little supervision.
• Collaborative and open-minded team player who is committed to the achievement of team goals and works well with others.
• Highly organized team player with the ability to work on multiple projects and timelines.
• Eager to stay abreast of trends, risks and innovations in energy efficiency and property assessed clean energy.
• Ability to be resourceful and take initiative to proactively address issues and work in a fast-paced environment to manage diverse and complex activities with a positive and “get it done” attitude that is responsive to changing priorities and circumstances.

Communicating and Influencing Skills

· 3 years or more of experience developing sound alliances with stakeholders, industry and non-profit organizations and representing organizations at high-level meetings.

• Positive, poised, and professional working style with the ability to protect confidential information and use discretion and tact.
• Strong interpersonal skills for developing effective work relationships with senior management, service providers, and clients.
• Strong leadership and interpersonal skills for consulting with project sponsors and project teams on requirements, negotiating and building consensus on solutions, facilitating meetings and the resolution of issues and managing change resulting from the project.

· Strong project management skills for planning, organizing, leading and reporting on projects.

· Excellent verbal and written communication skills for working with staff at all levels of the organization to present information, manage discussions, provide training and create project documents as well as prepare and edit business correspondence and documents.

Responsibilities

Contractor Network Management

· Continue development of a contractor management framework for the Clean Energy Improvement Program (CEIP). The framework will establish contractor onboarding, training, qualification, engagement activities, escalation approaches and removal.

· Lead the implementation of the contractor management framework with support from the Marketing Manager (e.g., recruitment strategy).

· Lead the onboarding and training of contractors and the review of their eligibility.

· Implement and manage the contractor escalation framework and code of conduct.

· Oversee the development of all contractor-related materials for the CEIP program (e.g., contractor terms and conditions), and development of contractor participation infrastructure (e.g., contractor intake forms).

· Oversee and manage the relationship with contractors to strengthen program delivery.

· Outreach plans and activities are approved by the CEIP Director and coordinated with the Marketing Manager.

· Develop strategies to reduce barriers to contractor participation.

· Engage in speaking and presentation opportunities; coordinate and run internal meetings when required.

· Benchmark contractor engagement approach against both similar and alternate approaches in other energy efficiency programs, paying attention to industry trends, successful pilots, and emergent best practices. Make recommendations and implement appropriate revisions to contractor engagement strategies and tactics, with a continuous improvement mindset.

· Track, coordinate and raise awareness of issues that could have the potential to create negative consequences for CEIP.

· Compile, review and provide program status reports to functional areas as required.

· Ensure program integrity through effective quality assurance and quality control (QA/QC) standards are in place for participating contractors.

 

Program Implementation

· Managing the implementation and operations of the CEIP program in participating municipalities.

· Tracking the program budget for each municipality and adjusting forecasts each quarter.

· Ensuring cohesive program delivery amongst program implementers, and municipal partners, including leading weekly program meetings and coordinating program deliverables.

· Conducting technical application reviews at all stages of the application process and approving applications and invoices.

· Reviewing and approving all program applications and invoices to ensure they meet program requirements.

· Managing customer and contractor inquiries and participant escalations; and providing application support to participants.

· Drafting technical program content for marketing and communications materials, business development proposals, and contractor materials.

· Reviewing all marketing materials for messaging accuracy.

· Reviewing program progress and results, reporting on potential program changes or updates, and notifying leadership of program issues requiring their attention.

· Successfully implement approved program changes to ensure program performance is on track.

· Ensuring accuracy and alignment of all program documents and deliverables developed by other business units (e.g., communications, key messages, and program plans).

 

Evaluation and Reporting

· Ensuring program outputs and outcomes are tracked and evaluated to enable continuous program improvements.

· Report monthly to the Director on program budget spend and key performance indicators.

· Ensuring program deliverables (e.g., briefing notes, budget, presentations) are completed as directed and meet expectations.

 

Other Duties

· Managing the day-to-day work of one of the CEIP team’s Project Associates, including assigning tasks, setting performance goals, completing performance reviews, and holding regular check-in meetings.

· Drafting program-related briefing notes, memos, decision notes, presentations, reports, and other documents as required.

· Supporting the Director by drafting technical content for presentations, briefings, and corporate documents (e.g., business operations plan, AMSC board materials).

· Responding to ad hoc requests from funders, municipalities and stakeholders.

· Maintaining an understanding of developments in the energy efficiency and renewable energy sector through training, attending conferences/workshops and research.

· Other work as assigned by the Director.

· This position requires some travel, largely within the province, with occasional overnight and out-of-province travel. This is largely scheduled and known well in advance.

· Ability to attend and conduct presentations.

 

Base salary: CA$65,000/yr - CA$70,000/yr