Operations Director

Position Requirements:

• A bachelor's degree.
• Minimum of 5-7 years progressive management experience in an operational capacity.
• A combination of education may be considered in lieu of a degree.
• Demonstrated aptitude, interest and experience to positively lead, motivate, develop and mentor staff.
• Demonstrated success managing and resolving conflict.
• Organizational habits to understand, realistically plan for, and meet deadlines, while adapting to changing demands and priorities.
• Strong computer skills utilizing word processing, spreadsheets and database software.

Relationships and Contacts:

Supervisor: Municipal Manager

Subordinate: Municipal works, Parks and Facilities, Landfill, and Water Treatment Plant staff.

Responsibilities:

• Leads the Town of Redcliff culture by modelling the values of open, honest conversations, developmental orientations, discernment, collaboration and appreciation.
• Prioritizes team development through mentoring staff and monitoring performance levels.
• Addressed performances issues head on and in a supportive and developmental way.
• Develops and leverages the competencies of other to achieve organization success and delivers results in an environment of continuous improvement. 
• Engages employees, the public, and other stakeholders on issues that impact the town of Redcliff and its constituents.

Standard of Performance

• Maintains confidentiality and gains and maintains the trust of Council and staff.
• Demonstrates an ongoing willingness to learn, adapt and grow.
• Is able to work independently and as part of a team.
• Is able to take initiative to identify and resolve problems.
• Demonstrates attention to detail and accuracy in the work performed.
• Had demonstrated pride in the work they do.
• Is able to work collaboratively with and communicated effectively and positively with other team members, departments, and external municipal and provincial government personnel.
• Consistently demonstrates the ability to interpret and apply relevant municipal/provincial legislation and bylaws/policies/procedures.

Position Description:

• Demonstrates professionalism by following proper code of ethics, work habits, dress standards, language usage, office policies and protocols, and is courteous to all.
• Shows flexibility to alternate between different types of work and responsibilities.
• Is able to manage time effectively, to juggle multiple deadlines and tasks, and to work within tight timeframes.
• Shows good verbal and written communication skills.
• Works independently and unsupervised, shows self-motivation, and demonstrates sound judgement and decision-making abilities.
• Is able to make sound decisions by using rational and logical judgement that reflects an understanding of the consequences of decisions.
• Has demonstrated skill in the use of business software including Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Adobe Acrobat.
• Takes the initiative in pursuing education relative to the changing needs of the position.